ONE PLATFORM
Policy, Billing and Claims.
Connected from the first quote.
Start with the module you need most. Each one works from the same policy record.
01Put your expertise to work.
Songhai Core drafts the product and its rating from your filed rate manual. Your product team reviews, tests and approves every rate and rule in the Workbench, then releases a sealed, versioned product.
PRODUCT CONFIGURATION & RATING02Keep decisions moving.
Eligibility and underwriting rules, referrals that arrive with their evidence, and authority limits you set for each person and program. Quote, bind and issue, with documents from the transaction that produced the policy.
UNDERWRITING & ISSUANCE03Service every policy exactly.
Endorse, cancel, reinstate, rescind, renew and rewrite from the policy page. Premium, notices and billing follow each change, including backdated and out-of-sequence changes.
POLICY SERVICING04Bring the financial picture together.
Invoices, payment plans, dunning, refunds, commissions and a premium-trust ledger. Insureds pay and renew through their own portal.
BILLING & DIGITAL SERVICE05Own the claim from first notice.
First notice of loss, coverage on the loss date, reserves within a claims authority ladder, payments and closure, in-house or through a TPA. Available 30 October 2026.
CLAIMS06Run the MGA model.
Your fronting carrier’s policy numbers, separate underwriting and claims authority, TPA claims, and a dated producer and agency history.
MGA OPERATIONS07Make the reasoning visible.
A hash-chained record of every rule decision, override and piece of evidence. Examine how a premium was calculated, why a transaction stopped and how an exception was resolved.
GOVERNANCE & DECISION RECORDS08Work as one team.
One Inbox, tasks, notes, documents and shared queues for underwriting, service, billing and claims.
SHARED WORKSPACE